Service Center Support PT
The role of Customer Service Representative at FedEx Freight involves addressing customer needs, processing freight documentation, and executing various administrative and customer service tasks required for the smooth running of the service center. The key responsibilities include conducting administrative and clerical duties, ensuring accurate documentation and reporting, offering precise assistance to customers, processing freight shipment details, and aiding in the freight pick-up process. In addition to these, the role also involves supporting city operations, communicating with relevant departments, and adhering to all relevant laws and regulations. The qualifications required for this role include a high school diploma, two years of general office experience, one year of customer service experience, and strong verbal and written communication skills, among others. The role operates in a fast-paced and deadline-oriented office/dock environment, and the starting rate of pay is $18.68 per hour. FedEx Freight is an equal opportunity employer, and they provide assistance to disabled individuals and veterans during the application process.