Service Center Support PT
The role entails addressing customer needs, handling freight-related documentation, and carrying out various administrative and customer service tasks required for the smooth operation of the service center. Key responsibilities include performing administrative and clerical functions, verifying and completing necessary documentation, providing accurate information and assistance to customers, managing freight shipment information, handling freight pick-up processes, coordinating delivery appointments, ensuring accuracy in drivers’ logs, and communicating with other departments to ensure customer satisfaction. The candidate should have a high school diploma or GED, along with two years of general office experience and one year of customer service experience. Previous transportation experience is preferred, and strong communication, organizational, and multitasking skills are required. The working environment is fast-paced and deadline-oriented. The starting rate of pay is $18.68 per hour. FedEx Freight is an equal opportunity employer. If applicants require assistance due to a disability, they can contact FedEx Freight for support. The company does not discriminate against employees or applicants based on inquiries about or discussions of compensation.