Fulfillment Lead

Company Summary: DISH, a subsidiary of EchoStar, has been paving the way for connectivity for over 40 years. Our scope of operations includes satellite television, live-streaming and on-demand programming, smart home installation services, mobile plans, and our latest project, America’s First Smart Network™. Our portfolio encompasses well-known brands such as EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile.

Department Summary: Our Manufacturing teams play a pivotal role in ensuring that our innovative products meet the highest standards of quality and performance. From the talented engineers designing large-scale production systems and cutting-edge quality assurance tools to the dedicated hands-on associates managing our extensive inventory flow, our team consists of diverse thinkers committed to driving the success of our organization.

Job Duties and Responsibilities: The Lead 5G Fulfillment Associate directly supports the Supervisor in the day-to-day operations of a specific area within the center. This role involves training employees, identifying and resolving issues, concerns, and operational problems, and maintaining a high level of understanding of all job roles and functions throughout the facility. The Lead 5G Fulfillment Associate advocates for quality and inventory control, providing guidance to the team to ensure key metrics are achieved.

Key Responsibilities:
– Support the performance of Fulfillment staff by communicating job expectations, planning, monitoring, and reviewing job results, coaching and training, initiating and coordinating systems, policies, and procedures, and auditing team member performance for quality, productivity, and inventory accuracy.
– Maintain workflow by monitoring the process steps, addressing process variables, observing control points and equipment, monitoring personnel and resources, supporting cost reduction initiatives, developing reporting procedures and systems, and fostering a spirit of cooperation among employees.
– Assist the supervisor in completing production plans, establishing priorities, monitoring progress, resolving problems, and reporting results of the processing flow.

Skills, Experience and Requirements:
Education and Experience:
– High School Diploma or equivalent, with an Associate Degree preferred
– Two years of equivalent experience, including one year of computer usage
– Experience with Warehouse Management Systems, particularly Manhattan Scale, is preferred
– Initial training and successful performance as a 5G Fulfillment Associate IV or a lateral move from another department

Skills:
– Ability to coach and positively influence employees to meet production goals
– Proficiency in production planning, controls, instrumentation, and tactical planning
– Strong problem-solving abilities and the capability to make decisions on business processes
– Excellent communication and teamwork skills
– Basic mathematical and analytical skills

Certificates, Licenses, Registrations:
– A minimum of 15 current Fulfillment certifications or a lateral move from another department

Physical Demands:
The job requires regular talking, hearing, standing, walking, sitting, using hands and fingers, and reaching with hands and arms. It demands good visual acuity and the ability to lift up to 45 lbs., stand for long periods, and operate manufacturing/warehouse equipment.

Work Environment:
The role operates in/near moving mechanical parts in a non-temperature controlled work environment with moderate noise level.

Benefits:
We provide a range of health benefits, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time off plan.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.

Salary Range: USD $24.59 / Hour