Fulfillment Lead
Company Overview: DISH, a subsidiary of EchoStar, has been at the forefront of revolutionizing connectivity for over 40 years. Our portfolio encompasses satellite television service, live-streaming and on-demand content, smart home installations, mobile plans, and our latest endeavor, America’s First Smart Network™. Our family of brands includes EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile.
Department Overview: Within our organization, the Manufacturing teams are the guardians of our pioneering products, ensuring they meet our exacting standards of innovation and performance. From our engineers designing large-scale production systems and cutting-edge quality assurance tools to the hands-on associates managing our extensive inventory flow, they form a diverse group of behind-the-scenes innovators committed to our company’s success.
Role and Responsibilities: The Lead 5G Fulfillment Associate will directly support the Supervisor in the day-to-day operations of a specific area within the center. This role involves training employees, identifying and resolving operational issues and concerns, and maintaining a high level of understanding of all job roles and functions within the facility. The Lead 5G Fulfillment Associate will act as a quality and inventory control advocate, providing guidance to the team to ensure key metrics are achieved.
Key Responsibilities:
– Supporting Fulfillment staff results by communicating job expectations, planning, monitoring, and reviewing job results, coaching and training, and coordinating systems, policies, and procedures
– Maintaining workflow by monitoring process steps, addressing variables, observing control points and equipment, monitoring resources, and fostering a spirit of cooperation within the team
– Assisting the supervisor in completing production plans, establishing priorities, monitoring progress, resolving problems, and reporting results
– Conducting root cause analysis, maintaining quality service, ensuring equipment operation, providing manufacturing information, and contributing to the revision of procedures
– Maintaining a safe and clean work environment, supporting the production plan, and filling in for missing personnel
Skills, Experience, and Requirements:
– High School Diploma or equivalent; Associate Degree preferred
– Two years of equivalent experience and one year of computer usage experience
– Warehouse Management System Experience with Manhattan Scale preferred
– Ability to coach and positively influence employees, manage processes, and drive process improvement
– Proficiency in production planning, controls and instrumentation, and tactical planning
– Strong communication, analytical, and problem-solving skills
– Ability to think independently and make decisions on business processes and product routing
– A minimum of 15 current Fulfillment certifications or lateral move from another department
Physical Demands: The role requires regular talking, standing, walking, sitting, use of hands and fingers, reaching with hands and arms, and specific vision abilities. It also involves the use of a keyboard and equipment typically found in a manufacturing/warehouse setting, and the ability to lift 45 lbs. and stand for long periods of time.
Work Environment: The role is situated in a manufacturing/warehouse environment, near moving mechanical parts, and may have a non-temperature controlled work environment. The noise level is usually moderate.
Benefits: We offer comprehensive health benefits, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.
Compensation: The base pay range is indicative, and individual total compensation will vary based on qualifications, skill level, and competencies, as well as the role’s location.
Pre-employment Screening: Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
Inclusive Workplace: Our company is committed to fostering an inclusive and equitable workplace, providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
Posting Period: The posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.
Salary Range: $24.59 / Hour