Full-Time Member Experience Advisor (New Britain)

American Heritage Credit Union is seeking a dedicated Full-Time Member Experience Advisor for its New Britain branch. In this role, the successful candidate will provide exceptional service to members and clients, utilizing a consultative approach to understand and meet their financial needs. Responsibilities will include processing various account and loan requests, analyzing member engagement, and connecting members with specialized experts. The ideal candidate will have one to three years of relevant experience, a high school diploma or GED, and FICEP certification is preferred. This position requires rotating evening and Saturday hours. American Heritage Credit Union offers a competitive salary, comprehensive benefits, and opportunities for professional growth. We are committed to maintaining a supportive and inclusive work environment. EOE M/F/D/V.

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