Client Care Representative
Corporate Coffee Systems is currently seeking dynamic individuals to join our exceptional Customer Service Team. As a premier coffee and refreshment provider in the New York metropolitan area, we pride ourselves on delivering top-quality products and cutting-edge technology to create a delightful coffee-house experience for our clients. The ideal candidate will report to the Client Care Manager at our Westbury, NY location and will be responsible for handling client inquiries, processing orders, scheduling service appointments, and resolving client issues. Additionally, the successful candidate will have the opportunity to earn extra commission-based compensation through utilizing their knowledge of our products and services to enhance customer experiences and relationships. We value our Client Care Department as a crucial component in delivering outstanding customer service and are seeking individuals who are passionate about delivering exceptional service. Candidates should possess a minimum of 1 year of call center customer service experience, preferably in the refreshment or office supply industry. Proficiency in up-selling, cross-selling, and sales techniques is desirable, as well as strong communication skills and a proactive approach to problem-solving. A working knowledge of MS Office applications, including Excel and Outlook, is required. This is a full-time position, with work hours scheduled from Monday to Friday, 8:30am – 5:00pm. At Corporate Coffee Systems, we are committed to fostering an inclusive environment and welcome individuals from all backgrounds. We promote equal employment opportunity and offer a competitive salary of $21.00 per hour, along with a comprehensive benefits package including 401(k), health insurance, and paid time off. This position will be based at our physical office location.