BELL PERSON – DOUBLETREE PARADISE VALLEY RESORT BY HILTON
Job Title: Guest Services Attendant
Job Description:
The Guest Services Attendant plays a crucial role in ensuring a pleasant and effortless experience for hotel guests. Reporting to the Bell Captain, the attendant is responsible for escorting guests to their rooms, providing assistance with luggage, and ensuring that guest accommodations are in order and well-supplied. They are also responsible for explaining room features, providing information on hotel services and local attractions, as well as assisting with various tasks such as delivering messages and maintaining the courtesy van. Additionally, they are responsible for maintaining the cleanliness and tidiness of the lobby and front porte-cochere.
Job Responsibilities:
– Escort incoming hotel guests to their rooms and assist with luggage
– Participate in monthly front desk meetings
– Inspect guest rooms to ensure cleanliness and adequate supplies
– Explain room features and provide information on hotel services and local attractions
– Assist in paging guests and running errands
– Maintain the courtesy van and ensure proper handling of the American flag
– Keep the lobby and front porte-cochere clean and tidy
– Perform other duties as assigned
Job Skills:
– Ability to follow oral or written instructions and routines
– Capability to perform repetitive tasks in a consistent manner
– Physical ability to lift and carry luggage, trays, and other items
Requirements:
– Education: High School Diploma or equivalent
– Experience: No prior experience required
– Licenses/Certifications: None required
Please note that the duties and requirements described in this job advertisement are subject to change based on business needs.