BELL PERSON – DOUBLETREE PARADISE VALLEY RESORT BY HILTON
Position: Guest Services Attendant
The Guest Services Attendant reports to the Bell Captain and is responsible for ensuring a pleasant and memorable experience for hotel guests throughout their stay. The primary focus is to provide assistance and support during check-in, arrival, and throughout the guest’s time at the property.
Responsibilities:
– Escort incoming hotel guests to their rooms and provide assistance with luggage
– Participate in monthly front desk meetings
– Inspect guest rooms to ensure cleanliness and proper supply levels
– Familiarize guests with room features and amenities
– Provide information about hotel services, local points of interest, and entertainment options
– Assist with paging guests, delivering messages, and running errands
– Maintain the courtesy van by washing, cleaning, and fueling
– Ensure proper handling and maintenance of the American flag
– Keep the lobby and porte-cochere clean and organized by picking up trash, shoveling snow, and cleaning oil leaks
Skills:
– Ability to follow specific instructions and routines
– Capable of performing repetitive tasks consistently
– Ability to lift and carry heavy items such as luggage and various equipment
Requirements:
– High School Diploma or equivalent
– No prior experience required
– No specific licenses or certifications needed
While the job requirements outlined here are intended to be accurate, the management reserves the right to modify or adjust duties based on business needs.