Client Care Representative
Corporate Coffee Systems is currently seeking individuals to join their exceptional Customer Service Team. This leading coffee and refreshment supplier in the New York metropolitan area is dedicated to providing top-tier products and the latest technology to create a coffee-house experience for its clients in the tri-state region. The ideal Client Care Associate will report to the Client Care Manager at the Westbury, NY location, and will be responsible for addressing client inquiries, processing orders, coordinating service requests, and resolving customer issues. This role also offers the potential for additional commission-based compensation.
Applicants should have at least 1 year of experience in call center customer service, preferably in the refreshment or office supply industry. Familiarity with up-selling, cross-selling, and sales techniques is a plus, though the willingness to learn these skills is also valued. Strong communication skills, both verbal and written, and proficiency in MS Office applications are required. Candidates should be self-motivated, adaptable, and capable of working well in a team environment. The position entails a Monday to Friday schedule from 8:30am to 5:00pm.
At Corporate Coffee Systems, diversity and inclusivity are celebrated, and the company is committed to providing equal employment opportunities to individuals of all backgrounds. The full-time position offers a competitive hourly pay rate and benefits such as 401(k) matching, health and dental insurance, life insurance, and paid time off.
Work Location: On-site
Job Type: Full-time
Pay: $21.00 per hour
Schedule: Monday to Friday, Day shift, 8-hour shift