Concierge – McKenzie

Greystar, a prominent global real estate company based in Charleston, South Carolina, stands as a fully integrated entity with proficiency in property management, investment management, and development. The company operates in institutional-quality rental housing, logistics, and life sciences sectors, managing and operating over $290 billion worth of real estate in 247 markets worldwide. With a significant presence in North America, Europe, South America, and the Asia-Pacific region, it is the largest operator of apartments in the United States, managing more than 857,400 units/beds globally. Founded by Bob Faith in 1993, the company is dedicated to providing top-notch service in the residential real estate business. For further details, visit www.greystar.com.

Job Summary:
McKenzie is seeking an experienced Concierge for an immediate opening. The role necessitates high-performing individuals who prioritize customer service and surpass expectations. The Concierge holds a pivotal role in contributing to the company’s triumph by organizing, coordinating, and executing various resident services, acting as an information source for residents regarding local market resources.

Job Responsibilities:
– Warmly welcomes prospects and residents in the office/leasing area, ensuring their comfort while waiting to speak with a team member.
– Manages phone calls, directs calls to the appropriate team member, and assists with service request call backs.
– Schedules and maintains the cleanliness of the guest suite, as well as coordinates move-ins and move-outs.
– Ensures clubhouse amenities are in top condition before the leasing office opens each morning.
– Manages all package deliveries and notifies residents of arrivals within 24 hours.
– Maintains tracking logs for equipment rentals and other community-provided services.
– Aids the community team in scheduling, planning, and organizing resident activities and programs.
– Keeps detailed information on local area resources and maintains relationships with concierge vendors.

Compensation:
The hourly range for this position ranges from $22.00 to $25.50, with additional compensation and robust benefits offered to eligible employees. This may include participation in bonus programs based on individual and company performance, competitive medical, dental, vision, disability, and life insurance benefits, generous paid time off, onsite housing discounts for onsite team members, a 401(k) with company match, and various other beneficial programs and plans.

Greystar is committed to considering qualified applicants with arrest and conviction records for employment opportunities.