Customer Service Representative

St Croix Cleaners is currently offering a $1000 Hiring and Retention Bonus for motivated individuals who are passionate about providing exceptional customer service. If you are hardworking, reliable, and enjoy assisting customers, this may be the ideal opportunity for you.

As a member of our Customer Service Team, you will have the chance to work in a fast-paced and welcoming retail store environment. We are committed to fostering a flexible and fulfilling work atmosphere, and we believe that our team plays a vital role in our success. Competitive pay, comprehensive on-the-job training, coaching, advancement prospects, and employee discounts are among the perks we offer. As a Customer Service Representative, you will be the face of our company, responsible for creating positive customer experiences.

This part-time position entails working 32-40 hours per week from Monday to Friday, with occasional Saturday shifts. The $1000 new hire bonus will be disbursed in two parts, with the first portion issued upon successful completion of the 90-day probationary period and the remainder on your one-year anniversary.

As a Customer Service Representative, your primary responsibility is to provide outstanding customer service and forge strong relationships with our patrons to ensure every visit is enjoyable. Maintaining punctual attendance, delivering prompt and friendly service, and displaying a positive and amiable demeanor are key responsibilities.

The ideal candidate should possess basic computer skills, adaptability to learn new information quickly, attention to detail, and the ability to communicate effectively and professionally. While previous dry cleaning experience is not necessary, prior retail or service industry experience is advantageous. Candidates must comply with the company’s dress code policy that restricts excessive display of tattoos, facial piercings, excessive ear piercing, and unnatural hair colors.

St Croix Cleaners is a locally owned environmentally friendly dry cleaning company known for its exceptional customer service and high-quality cleaning services. To find out more about us, visit www.stcroixcleaners.com.

This full-time position offers a pay range of $14.00 – $17.00 per hour. Additionally, employees are entitled to benefits such as 401(k) matching, dental and health insurance, paid time off, and professional development assistance.

Applicants must have at least one year of experience in retail, dry cleaning, phone etiquette, and customer service. English language proficiency is required, and the work location is in person.