FRONT DESK ASSOCIATE
The job duties involve utilizing the Property Management System to manage guest information, handle reservations, and process payments, as well as interacting with guests professionally, handling customer complaints and ensuring guest security and privacy. The role also requires complying with employment conditions, such as passing background checks and working alternate shifts or overtime. The qualifications include knowledge of front desk operations, hospitality standards, and property management systems, as well as skills in resolving customer complaints, using Microsoft Office programs, and handling cash. The job does not have specific education requirements but may require travel to other lodging facilities. The evaluation process involves reviewing resumes to assess qualifications and may include interviews. Applicants are required to submit a resume, proof of education/training/licensure, and other necessary documentation. The job is open to U.S. Citizens, Nationals, or those who owe allegiance to the U.S.