Health Education Assistant
The Health Education Assistant is responsible for managing the day-to-day operations of the health education center and associated programs. They provide support and assistance to the department, as well as internal and external customers. This includes assisting members, physicians, staff, instructors, and community members in accessing health education services, patient resources, and online technology tools.
Key Responsibilities:
– Delivering excellent customer service to promote behavior change, health promotion, and organizational priorities.
– Assessing the individual needs of patients and recommending appropriate health education resources and services.
– Coordinating health education class and program logistics, including managing promotional materials and conducting presentations.
– Supporting clinical initiatives aligned with departmental goals and maintaining the daily operation of the Health Education Center(s).
– Managing referrals to Health Education, registering patients for services, and assisting with appointment scheduling.
Basic Qualifications:
– Minimum of one year of full-time or two years of part-time experience in health education or customer/patient service within a healthcare setting in the last five years.
– Associates degree in Health Sciences or a related field, along with a high school diploma or General Education Development (GED).
– Proficiency in MS Office applications and strong communication skills, both verbal and written.
Preferred Qualifications:
– A bachelor’s degree in a health care-related field.
This position requires flexibility to work across different medical centers within the same service area. Kaiser Permanente is an equal opportunity employer committed to diversity and inclusion in the workforce.