Health Education Assistant
The position of Health Education Assistant involves maintaining the daily operations of the health education center and its programs. The job entails offering support and assistance to both internal and external customers, including members, physicians, staff, instructors, and community members, in utilizing health education services, patient resources, and online technology tools.
Key responsibilities include providing excellent customer service that supports behavior change, health promotion, and organizational priorities; assessing individual patients’ needs and recommending appropriate health education resources and services; managing and processing referrals to Health Education; and conducting basic non-clinical presentations on health education member resources.
The role also involves coordinating health education class and program logistics, ordering supplies, maintaining inventory, and documenting services provided using internal clinical systems. Additional duties include assisting members in utilizing Kaiser Permanente member-facing technology tools, educating and orienting members on these tools, and coordinating the work of health education volunteers and interns. Qualifications for the position include a minimum of one year of full-time or two years of part-time experience in Health Education or a customer/patient service area in a healthcare setting, as well as an associate’s degree in Health Sciences or a related field. Preferred qualifications include a bachelor’s degree in a healthcare-related field.
The position may require working across different medical center/facilities within the same Service Area and being able to work in a Labor/Management Partnership environment. This is a regular, full-time position located in California, Modesto, with the possibility of working Saturdays as needed. Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce.