Printer Repair Technician

Position: Technical Printer Maintenance Specialist

Close the Loop Group, a leading sustainability solutions provider established in Australia in 1999 with a commitment to achieving Zero Waste to Landfill, is seeking a qualified individual to join their team. As part of Close the Loop Circular Solutions, a pioneer in the recycling industry, this role offers a competitive hourly rate between $23.00 and $24.00, comprehensive benefits including health, vision, and company-paid dental, sizable company-paid life insurance, 8 paid company holidays, and a unique paid holiday for your birthday. Additionally, a generous PTO package from day one makes this an attractive opportunity.

The ideal candidate for the Technical Printer Maintenance Specialist position will possess a solid technical background in printer maintenance and repair, excellent problem-solving skills, and a strong commitment to delivering exceptional customer service. This role involves diagnosing and repairing various types of printers, both on-site and in-house, to minimize downtime for customers.

Key Responsibilities:
– Diagnose and troubleshoot printer issues, including mechanical, electrical, and software problems.
– Perform routine maintenance and repairs on a variety of printers, such as inkjet, laser, and multi-function devices.
– Prioritize tasks based on urgency and operational needs and maintain accurate records of on-site work.
– Communicate effectively with customers to explain issues and provide recommendations for future maintenance.
– Stay updated on the latest printer technology and repair techniques and collaborate with team members to enhance service processes and customer satisfaction.

Qualifications:
– High school diploma or equivalent; technical certification in electronics or a related field preferred.
– 1+ years of demonstrated experience in printer repair and maintenance, coupled with knowledge of various printer brands and models.
– Strong troubleshooting and problem-solving abilities, excellent communication, and customer service skills.
– Proficiency in Microsoft Office and Teams applications, with a familiarity of computer systems and networking considered a plus.

Requirements:
– Ability to lift and move heavy equipment (up to 50 lbs.) and comfortable working in various environments, including industrial settings and offices.
– Willingness and ability to travel as needed and pass a drug screen and background check.

Work Environment:
– Primarily operates on the plant floor, with minimal time spent in the office for administrative tasks.
– Involves work in a warehouse environment with exposure to varying temperatures, loud noises, and airborne particles, with some office work for administrative duties or reporting purposes.

If you possess the required qualifications, skills, and commitment to sustainability, this position offers an exciting opportunity to contribute to a meaningful cause and further develop your technical expertise in a leading organization.