Receptionist
The company is currently seeking a personable and hospitable Spa Receptionist to join their expanding team. The responsibilities include welcoming and assisting clients and visitors, managing phone calls and emails, inputting data into the company database, maintaining office supplies, and handling general administrative tasks. The ideal candidate should possess prior experience in an administrative capacity, although training will be provided for the right individual.
The position offers a competitive pay rate of $18.00 – $19.00 per hour based on experience, as well as benefits like medical, dental, vision, and matching 401K. There is also ample opportunity for rapid advancement and professional development within the organization.
The Spa Receptionist is accountable for delivering exceptional service to guests, ensuring accuracy in their schedules, addressing inquiries, and maintaining a clean and organized workspace. The individual will also be trained to provide support to the Membership Enrollment team and will be cross-trained in both Reception and Concierge Departments.
Key responsibilities include managing customer check-ins and outs, updating customer information, greeting and directing visitors, maintaining security and telecommunications systems, handling cash transactions, maintaining the front desk, assisting with company events, and ensuring up-to-date client information in the system. Other duties include providing outstanding customer service, explaining membership terms and conditions, and using the Zenoti schedule system.
Overall, the Spa Receptionist will be expected to carry out additional tasks as directed by management.