Retail Customer Service Associate
The company is seeking an individual who consistently delivers exceptional customer service, as well as has a strong understanding of all aspects of the business, including print, signs & graphics, and shipping. The Store Consultant will be responsible for taking orders, managing store activities, providing pricing and product information, and recommending suitable FedEx Office products and services. In addition, the role entails operating and maintaining a variety of equipment, handling stock and retail supplies, and completing tasks based on priority. Key responsibilities also include training store team members, providing consultative customer service in a retail environment, processing financial transactions, and adhering to company standards and procedures. The minimum qualifications include a high school diploma or equivalent education, at least 6 months of specialized experience, and excellent verbal and written communication skills. Additionally, the candidate must be able to fulfill physical requirements, such as standing for extended periods, lifting 55 pounds, and effectively communicating with customers and team members. The role offers a pay range of $17.30 – $20.30 per hour and provides opportunities for health, vision, and dental insurance, retirement, and tuition reimbursement. Qualifications include the ability to operate with minimal supervision and to work in a fast-paced environment, under substantial pressure. The company is an equal opportunity employer and encourages individuals with disabilities and military veterans to apply. Reasonable accommodations will be provided to qualified individuals with disabilities throughout the application and hiring process upon request. The company will consider all qualified applicants, including those with criminal histories, in accordance with applicable state and local laws.