Byrider Service Administrative Assistant
A position for a Service Administrative Assistant is open at Byrider of Saginaw, MI. This is a full-time role for someone who is detail-oriented, well-organized, and has a strong dedication to customer service. The company is looking for a committed individual to join their team in Saginaw.
Responsibilities of this role include scheduling and coordinating service appointments, managing customer inquiries and delivering exceptional customer service, providing basic explanations of service costs to customers, assisting with inventory management and parts ordering, processing service payments, and collaborating with service technicians and other team members. The role also involves maintaining knowledge of warranty and extended service contract deductibles and coverage, using computer and record-keeping systems to manage information, collecting money and providing customers with appropriate change, completing invoices with necessary customer information, and verifying dollar amounts on invoices.
Qualifications for this role include strong organizational skills and attention to detail, the ability to multitask and prioritize in a fast-paced environment, excellent communication and interpersonal skills, proficiency in Microsoft Office Suite and comfort with learning new software, and a professional, dependable demeanor. Previous administrative or customer service experience is preferred.
The benefits for this role include a competitive hourly wage, Monday to Friday daytime work hours, excellent benefits and paid time off, training and development programs, and a friendly and supportive work environment. Immediate hiring is available, and all benefits are subject to waiting periods and other definitions as defined in the Employee Handbook at the time of hire. Marsh Automotive Group is an Equal Opportunity Employer.