Supervisor
Tim Hortons is seeking Supervisors (Shift Leaders) to join their team right away.
This role involves overseeing crew activities during shifts to ensure Tim Hortons’ standards concerning people, products, cleanliness, and exceptional customer service are upheld.
The Supervisor position is an hourly paid (non-exempt) role focused on supervising and directing crew activities during scheduled shifts. It is operational in nature, aiming at maximizing guest satisfaction. The Supervisor is accountable for customer service, people management, and operational efficiency during their shift.
Benefits at Tim Hortons include a friendly work environment, competitive wages, career advancement opportunities, training, free uniforms, regular reviews, employee discounts, building customer service and leadership skills, service awards, a scholarship program, and team-building events.
Applicants should have previous supervisory experience, at least 6 months of prior restaurant experience, comprehensive knowledge of Tim Hortons products and procedures, and current certification in approved food safety training. Strong communication and interpersonal skills are essential, along with the ability to adhere consistently to policies and operate effectively in a fast-paced environment. Applicants must also be at least 18 years of age, able to stand for the entire shift, lift up to 50 pounds, and possess a valid driver’s license and reliable transportation.