Front Desk Receptionist

Title: Wellness Center Receptionist and Patient Engagement Coordinator
About the Company: With over two decades of experience, Synergy Oviedo Chiropractic has been recognized as a leading provider of patient-focused healthcare in Central Florida, dedicated to transforming lives through the innovative Synergy Care Method™. Utilizing advanced technology, the practice focuses on corrective chiropractic care, promoting natural healing.
Why Join the Team: Join a dedicated team that is committed to changing lives through natural healing while offering personal and professional growth opportunities in a supportive environment. Enjoy a flexible work schedule with early Fridays and Tuesdays off, and benefit from a competitive base pay with performance-based incentives.
Job Description: As the Wellness Center Receptionist and Patient Engagement Coordinator, the successful candidate will play a dual role, educating patients about the natural healing process and providing administrative support to ensure the smooth operation of the front desk. Their warm and professional approach will help patients feel welcome while encouraging them to take charge of their health.
Responsibilities:
Patient Engagement:
– Deliver excellent patient experiences, ensuring they feel comfortable and informed about the Synergy Care Method.
– Educate patients on the benefits of natural healing and address any health concerns they may have.
– Confidently present and close patients on suitable care plans, maintaining clear communication and trust between patients and healthcare providers.
Front Desk Duties:
– Greet patients with positivity and warmth upon their arrival.
– Efficiently schedule and manage appointments, handle incoming calls, and address patient inquiries with professionalism.
– Maintain detailed records of patient charges and documentation, as well as assist with general administrative tasks to ensure smooth operations.
– Support in opening and closing procedures.
Qualifications:
– High-energy and positive attitude with exceptional interpersonal skills to deliver outstanding customer experiences.
– Comfortable discussing financial plans and educating patients on the value of their care with a sales mindset.
– Passionate about holistic health and natural healing.
– Organized and efficient, capable of multitasking while maintaining smooth operations.
– Basic computer skills and a quick learner of new systems, with no prior medical experience necessary as training will be provided.
Work Schedule: Monday, Wednesday, Friday (6:45 am – 12:00 pm, 1:30 pm – 7:00 pm), Thursday (1:30 pm – 7:00 pm), Tuesday Off. Approx. 32-34 hours per week.
Compensation: Starting at $18.00 per hour with bonus opportunities based on performance.
Benefits: Employee discount, professional development assistance, and referral program.
Experience: 1 year of experience with care plans, Microsoft Word, and receptionist responsibilities required.enity Care Method.
Location: Oviedo, FL 32765