Full-Time Member Experience Advisor (New Britain)
American Heritage Credit Union, a financial institution with over $4.8 billion in assets, is currently seeking a Full-Time Member Experience Advisor for its New Britain branch. The role involves delivering exceptional service to members and clients, as well as engaging with them to understand their financial needs and provide tailored solutions. Responsibilities include processing account and loan-related requests, analyzing member engagement, and connecting members with specialized financial experts. The ideal candidate will have one to three years of relevant experience, a high school education, and flexibility to work rotating evening and Saturday hours. While FICEP certification is preferred, the credit union offers a competitive salary, comprehensive benefits package, and opportunities for professional growth. American Heritage Credit Union is an equal opportunity employer.