Cashier Receptionist Scheduler Imaging(Part-Time 32 Hours)
The Imaging/Radiology department is in search of a cashier receptionist/scheduler to join their team. This crucial role involves greeting and checking in patients in a professional and courteous manner, as well as accurately scheduling appointments, collecting revenue, and safeguarding funds. Additional responsibilities include providing assistance to patients, maintaining knowledge of department procedures, and demonstrating exemplary customer service. The ideal candidate should possess strong computer skills and be comfortable interacting with the public on a regular basis. The position requires spending at least 50% of the time on scheduling duties.
Key responsibilities include customer service, patient registration, navigating and utilizing various organizational systems, ensuring accurate documentation and data quality, handling health plan coverages and benefits, as well as conducting cash handling and revenue collection. The successful candidate must also demonstrate the ability to manage their workload efficiently and positively contribute to the operational outcomes of the department.
The position requires a high school diploma or GED, along with at least one year of recent experience involving customer service and cash handling. Basic computer proficiency, including a minimum typing speed of 35 WPM, is also necessary. Preferred qualifications include prior experience in a healthcare environment.
This is a part-time role located in the California, San Mateo area, with an expected weekly commitment of 32 hours. The position falls under the A01|SEIU|United Healthcare Workers West union and is considered an entry-level job. Travel may be required up to 15% of the time. Kaiser Permanente is an equal opportunity employer dedicated to fostering a diverse and inclusive workforce.